Khatib Designs

Digital transformation that your teams keep using.

We modernise how your organisation runs: processes, data, systems and customer channels, delivered in stages that each pay for themselves. Led by Nader Alkhatib.

What we change.

Transformation fails when it is a slide deck or a single big launch. We change one part of the business at a time and keep the rest running.

Processes

We map how work really moves through the business today, where it waits, and where people re-type the same thing twice. Then we redesign it around the system that will carry it.

  • Current-state review
  • Process redesign
  • Roles and handovers

Systems and data

Old tools, spreadsheets and paper move onto modern systems, and the data from all of them comes into one place you can trust and report on.

  • System selection or custom build
  • Migration from legacy tools
  • One source of truth for reporting

Customer and staff channels

Mobile apps, web portals and self-service that let customers and staff do in minutes what used to take a phone call or a visit.

  • Mobile and web apps
  • Portals and self-service
  • Payments and notifications

Change and adoption

A new system only counts once people use it. We train teams, run the old and new side by side where needed, and measure adoption, not launch dates.

  • Training and documentation
  • Phased roll-out
  • Adoption measured after launch

How an engagement runs.

A fixed scope and a fixed date for each stage, written down before we start.

Assess

2 to 4 weeks

How the business runs today, what to change first, and a staged roadmap with the cost and benefit of each step.

First stage

6 to 12 weeks

One process or system moved over end to end, in use by real staff and customers, so the roadmap is proven early.

Next stages

Quarterly

The roadmap delivered stage by stage, each one planned with what the last one taught us.

Run and support

Monthly

We keep the new systems running, fix what breaks, and report in plain words each month.

Every engagement is quoted in your currency after a free 30-minute call.

Where we have done it.

Transformation work our founder and our team have led.

  • A European bank

    Nader led engineering on the bank's digital transformation: its mobile banking app, digital lending and online customer onboarding.

  • A college in Lebanon

    School Universal College moved its website, admissions, student records and accounts onto one platform we built, in Arabic, English and French, with its own app for students and parents.

  • A tailor in Kuwait

    Years of customers and orders moved into MODAX, our business system, with no lost records, and it stays in sync with the shop's existing tools.

  • A US medical group

    For five years we were ABS Medical's technology team: iOS apps connected to their health records, and support whenever something needed fixing.

Case studies you can read in full.

Four of these systems are documented end to end.

And where AI fits.

Most AI projects stall on old processes and scattered data. Transformation is what makes AI possible later: once work runs on modern systems, an agent can do the repetitive part of it. We plan both together, so nothing is built twice.

AI consulting

Start with one process.

A 30-minute conversation with Nader. You leave knowing which part of the business to modernise first, and what it would take, whether or not we work together.