A demurrage claim Kuwait operators can actually bank: we work the claim for 15% of what we recover, nothing recovered means nothing owed, and your first fixture is free. No retainer, no hourly billing, no fee on a claim that dies. You send three documents; we send back a counterparty-ready claim.

The terms, in full

Our fee on a demurrage claim in Kuwait is 15 percent of money actually recovered, invoiced after the funds reach your account. If the claim is rejected, time-barred or settled at zero, you owe nothing. The first fixture we work is free: we take no fee on it at all, whatever it recovers, so you can test the desk on a live claim instead of on a proposal. There is no retainer, no monthly subscription and no hourly billing, which is how we price every other line of work too (fixed terms, no retainers). The percentage does not change with claim size, and we do not take a cut of anything we did not recover.

What done looks like

Done is a counterparty-ready claim with the laytime math and supporting documents attached. That means a laytime statement running hour by hour from notice of readiness to completion of discharge, the demurrage calculation at the charterparty rate, a cover letter addressed to the paying party, and an indexed document pack a claims handler on the other side can check without coming back to you for anything. It is the artefact you forward, not a memo telling you what to do next. Turnaround is five working days from the point we have complete documents.

We check the clock before we start. Most charterparties carry a time bar of around 90 days from completion of discharge for the claim and its supporting documents, and most dead Kuwait claims we see died on documents or timing rather than on the merits. If a fixture is already out of time, we tell you on day one and charge nothing.

What we need from you

  • The fixture note or charterparty, including the laytime and demurrage clauses and any addenda.
  • The Statement of Facts, signed by the master and the agent.
  • The notice of readiness, with the tendered and accepted timestamps.

Those three are enough to produce the laytime math. Anything further we need - pumping logs, shifting times, ullage reports, agent cables - we ask for by name once the calculation shows where the dispute actually sits. The general counting conventions for laytime and demurrage are standard across the trade; what is never standard is your charterparty wording, and that is what we read first. Reading commercial clauses line by line before anyone relies on them is the same discipline we bring to an app development contract in Kuwait.

A worked Kuwait example

A 12,000 tonne cargo discharging at Shuwaikh. The charterparty demurrage rate is USD 9,500 per day. Laytime is exhausted and the vessel stays on berth three days beyond it. The claim is 3 days at USD 9,500, so USD 28,500. Our fee is 15 percent of that, USD 4,275, and you keep USD 24,225. If the counterparty pays half, the recovery is USD 14,250, our fee is USD 2,137.50 and you keep USD 12,112.50. If they pay nothing, we invoice nothing. And on a first fixture the whole USD 28,500 is yours.

Who this is for, and how the desk is built

Charterers, owners, traders and stevedoring contractors moving cargo through Shuwaikh, Shuaiba and Doha Port - in particular the ones whose claims sit unworked because nobody in the office has three uninterrupted hours to rebuild a laytime statement from a scanned Statement of Facts. The desk is a small team working on top of the document-extraction and calculation tooling we build for operators as AI systems work; the same pattern turned factory timesheets, wages and budgets into auditable numbers on WCS. Every output is reviewed by a person before it leaves, because a claim a counterparty can pick apart on arithmetic is worse than no claim at all.

One ask: open a claim desk file for one fixture, and attach the three documents.